CBP Mission Support Facilities Program and Project Management Support

Client

U.S. Customs and Border Protection (CBP), Office of Facilities and Asset Management (OFAM), Mission Support Facilities (MSF) Division

Location

Nationwide support, including CBP facilities, offices, training centers, housing assets, and mission-support locations throughout the United States.

Project Overview

Oneida supports the U.S. Customs and Border Protection (CBP) Office of Facilities and Asset Management (OFAM) Mission Support Facilities (MSF) Division by providing technical project management, program analysis, facilities planning, housing portfolio support, and lifecycle facility-management services. The MSF Division is responsible for developing, managing, and sustaining facilities and infrastructure that enable CBP personnel to execute homeland security and border protection missions across the nation. These assets include administrative offices, training facilities, laboratories, warehouses, tactical communications sites, housing portfolios, and National Capital Region facilities.

To support this diverse and geographically dispersed portfolio, Oneida provides subject matter expertise across project planning, facilities management, program controls, portfolio analysis, construction oversight, organizational change management, and stakeholder engagement. The team assists CBP in managing facility requirements from initial planning and acquisition through renovation, occupancy, sustainment, and modernization activities. Oneida’s support helps ensure facilities investments align with operational needs while maintaining transparency, accountability, and effective stewardship of government resources.

Oneida personnel provide analytical and technical support for project scheduling, risk management, budgeting, performance reporting, facilities assessments, and lifecycle planning. Leveraging CBP’s enterprise facilities-management platform, TRIRIGA, the team supports portfolio management, space utilization analysis, project tracking, reporting, and decision support activities. Oneida also supports the agency’s housing portfolio by assisting with maintenance planning, tenant coordination, service-request management, repair and alteration projects, and long-range sustainment planning. Through this integrated approach, Oneida helps CBP maintain mission-ready facilities and infrastructure that support critical operations nationwide.

Services Provided

  • Technical Project Management
  • Program Management Support
  • Program Analysis and Performance Reporting
  • Facilities Planning and Requirements Development
  • Analysis of Alternatives
  • Capital Lease and Space Acquisition Support
  • Construction Management Oversight
  • Project Scheduling and Integrated Master Schedule Support
  • Budget and Financial Analysis
  • Portfolio Planning and Asset Management
  • TRIRIGA Data Management and Reporting
  • Facility Condition Assessment Support
  • Logistics Planning
  • Configuration and Change Management
  • Communications and Organizational Change Management
  • Workplace Transformation Support
  • Housing Portfolio Management Support
  • Residential Housing Maintenance and Coordination
  • Repair and Alteration Program Support
  • Construction Representative and Quality Control Services

Key Highlights

  • Supports CBP’s nationwide facilities and infrastructure portfolio.
  • Provides project-management support across planning, acquisition, renovation, construction, occupancy, and sustainment activities.
  • Supports enterprise facilities-management activities through the TRIRIGA platform.
  • Delivers program-control, budget-analysis, communications, and organizational-change-management expertise.
  • Supports housing portfolio operations, tenant coordination, and maintenance planning activities.
  • Provides facility lifecycle-management support for a geographically dispersed federal real-estate portfolio.

Approach

Oneida employs a data-driven, lifecycle-management approach that integrates planning, project execution, portfolio analysis, and stakeholder coordination. The team works directly with CBP personnel to define facility requirements, analyze alternatives, develop project plans, monitor performance, manage risks, and support informed decision-making. Through disciplined project controls and proactive communications, Oneida helps ensure facilities projects remain aligned with mission priorities, schedule requirements, and budget objectives.

Using TRIRIGA and other enterprise tools, Oneida provides program visibility through reporting, dashboards, project-status tracking, and portfolio assessments. The team supports construction oversight, facility-condition evaluation, workplace transformation initiatives, and housing operations while maintaining close coordination with stakeholders throughout the project lifecycle. This comprehensive approach enables CBP to effectively manage facilities investments and sustain mission-critical infrastructure across its nationwide footprint.

Results and Impact

Oneida helps CBP plan, manage, modernize, and sustain the facilities and infrastructure necessary to support homeland security operations nationwide. Through technical project management, program analysis, facilities planning, construction oversight, and housing-management support, the team enhances visibility into project performance, strengthens portfolio management, and supports efficient resource allocation. Oneida’s contributions help CBP maintain operational readiness, improve stewardship of government facilities assets, and ensure mission-support infrastructure remains responsive to current and future operational requirements.